Training resources

For physicians and healthcare professionals


Provider Pathways

Provider Pathways is a 24/7 educational resource that offers a foundation for doing business with Wellpoint Iowa, Inc. It is designed to be user friendly and gives you flexibility when scheduling training for yourself and your staff. In order to launch the Provider Pathways eLearning, please complete IA Provider Pathways registration.


Trainings and tutorials

Wellpoint Iowa, Inc. offers training and tutorials to support providers in continuing their education. Presentations, videos, and other training documentation will be added as they become available.

Training opportunities for behavioral health providers

Sign up with Psych Hub , our new training contractor for our behavioral health providers. You will have access to Psych Hub’s catalog of educational podcasts, videos, and other accredited content. You will also have the opportunity to receive free continuing education units, a requirement for most professional licenses. Numerous self-paced courses in evidence-based interventions are ready for you.

Additional provider training resources


Provider manual

The provider manual provides key administrative information, including the quality improvement program, the Utilization Management program, quality standards for participation, claims appeals, prior authorization requirements, and much more.

Provider orientation and guides



Supplementary learning


Related topics


Screening, brief intervention, and referral to treatment

SBIRT is a clinician’s tool for identifying unhealthy substance use behaviors and providing appropriate intervention for at risk patients.


Improving the patient experience

A series of online courses for providers and office staff that conveys practical strategies for implementing patient care and applying best practices.


Our full library of provider materials

Having trouble finding the resource you are looking for? Check out our full library of provider materials to locate exactly what you are trying to find.

Provider tools & resources

Interested in becoming a provider in the Wellpoint network?

We look forward to working with you to provide quality service for our members.

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