Training academy

Wellpoint Iowa, Inc. offers an extensive library of training and continuing education opportunities. We will add presentations, videos, and other training documentation as they are available.

Our training resources are now easier to access with specific locations to find the exact learning materials unique to the topic you are looking for.

Fraud, Waste, and Abuse (FWA)

Wellpoint Iowa, Inc. and its network providers are required to cooperate with all state and federal agencies in investigating or prosecuting FWA. Providers can find more information on preventing, detecting, and reporting FWA by referring to either their Medicaid or Medicare provider manual. These provider manuals can be accessed by visiting the Training resources page.

All topics


Resources to further every provider’s education

Home to all the training and onboarding resources that every provider— new or experienced—can use to further their education.


Events to keep you up to date

Find upcoming webinars, training sessions, and other events to keep you up to date on available learning opportunities.


Tools to offer culturally competent care

To best serve our diverse populations it is important for our providers to have the knowledge, resources, and tools to provide the best care to all our members.


Screening, brief intervention, and referral to treatment

SBIRT is a clinician’s tool for identifying unhealthy substance use behaviors and providing appropriate intervention for at risk patients.


Improving the patient experience

A series of online courses for providers and office staff that conveys practical strategies for implementing patient care and applying best practices.


Our full library of provider materials

Having trouble finding the resource you are looking for? Check out our full library of provider materials to locate exactly what you are trying to find.

Online training in Availity

Wellpoint offers online training to assist you in caring for our members with consideration of their personal language needs, thoughts, customs, beliefs, and values. All contracted health care providers with Wellpoint should first complete the Cultural Competency Training .

Access training within Availity Essentials

  1. Log in to the Availity Essentials* website .
  2. From the Availity Essentials home page, select Payer Spaces from the top navigation.
  3. Select the Wellpoint Iowa, Inc. health plan from the Payer Spaces menu.
  4. Select Access Your Custom Learning Center from the Applications tab.
  5. Complete your Profile if prompted.
  6. Select from the available courses listed, search the catalogue, or navigate to specific courses using the Filters menu on the left side of the screen.

*Availity, LLC is an independent company providing administrative support services on behalf of Wellpoint Iowa, Inc.

Provider tools & resources

Interested in becoming a provider in the Wellpoint network?

We look forward to working with you to provide quality service for our members.

Join Our Network