A message from Wellpoint Iowa
After the recent events in Perry, we will be directing members to supportive services, potentially including your office. Should you feel that you are unable to be responsive to the need – please let us know and we will work with you to ensure access is available nearby.
Your Life Iowa is a 24 hour a day resource for behavioral health needs. We provide free, confidential support and connect you to resources when you need them.
The Hope and Opportunity in Many Environments (HOME) project
Hope and Opportunity in Many Environments (HOME) is a project in Iowa that is working to improve and ensure that everyone has access to high quality behavioral health, disability, and aging services in their communities. The goal is to enhance services to make it easier for people to access the help they need and remain in their communities with their loved ones.
The Iowa Department of Health and Human Services (HHS) plans to implement gradual and careful changes to the Home and Community Based Services (HCBS) Waivers so transitions will not happen all at once. Changes to improve service definitions are already underway, while the change from seven waivers to two waivers will roll out over the next several years.
For more information, visit the
HOME website
.
Ensure our members are equipped to renew their Medicaid benefits
Help our members prepare to renew their Medicaid healthcare coverage and benefits by educating them on what documents are needed to ensure their renewal form is completed accurately. Members can submit their renewal form via web (preferred), phone, fax, mail, or in person.
For questions about eligibility, benefits, authorizations, claims status, and more; log in to
Availity Essentials*
and select Chat with Payer. For additional support, please use the following resources or
contact us
if more clarification is needed.