Policies, guidelines and manuals
Wellpoint Iowa, Inc. is committed to supporting you in providing quality care and services to the members in our network. Find information for assessing coverage options, Utilization Management (UM) Guidelines, clinical practice policies and support for delivering benefits to our members.
Provider manuals
Our provider manuals outline key information about our case management and UM programs, quality standards for provider participation, claims and appeal guidance, prior authorization requirements, and much more.
Related information
- Medicare 2023 Provider Digital Engagement Supplement
- Medicaid 2023 Provider Digital Engagement Supplement
- HEDIS Coding Booklet 2024
- HEDIS Well Child and Immunizations Coding Bulletin 2024
- HEDIS ECDS Coding Booklet 2024
- HEDIS ECDS Prenatal and Postpartum Coding Bulletin 2024
- HEDIS Cat II Coding Bulletin 2024
- HEDIS Desktop Reference Guide 2024
- HEDIS ECDS Coding Booklet
- HEDIS Desktop Reference Guide 2023
- HEDIS ECDS Prenatal and Postpartum Care Coding Bulletin 2023
Medical Policies and Clinical UM Guidelines
Medical Policies address the medical necessity of new services or procedures and new applications of existing services or procedures. Clinical UM Guidelines focus on detailed selection criteria, goal length of stay, and location for generally accepted technologies or services.
- August 2023 Clinical Utilization Management Guidelines
- Clinical Utilization Management Criteria May 2023
- December 2022 Clinical Utilization Management (UM) Guidelines
- Clinical Utilization Management Criteria February 2023
- November 2022 Clinical Utilization Management Guidelines
- Site of Care Drug List
- May & August 2022 Clinical Utilization Management (UM) Guidelines
- February 2022 Clinical Utilization Management (UM) Guidelines
- August 2021 Clinical Utilization Management (UM) Guidelines
- May 2021 Clinical Utilization Management (UM) Guidelines
- February 2021 Clinical Utilization Management (UM) Guidelines
- 2022 Preventive Health Guidelines
- 2024 Clinical Practice Guidelines
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub
- Learn about Availity
- Prior Authorization Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Member Eligibility & Pharmacy Overview
- Policies, Guidelines & Manuals
- Referrals
- Forms
- Provider Training Academy
- Pharmacy Information
- Electronic Data Interchange
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