Training academy

Wellpoint offers an extensive library of training and continuing education opportunities. We will add presentations, videos, and other training documentation as they are available.

Our training resources are now easier to access with specific locations to find the exact learning materials unique to the topic you are looking for.

All topics


Resources to further every provider’s education

Home to all the training and onboarding resources that every provider—new or experienced—can use to further their education.


Events to keep you up to date

Find upcoming webinars, training sessions, and other events to keep you up to date on available learning opportunities.


Tools to offer culturally competent care

To best serve our diverse populations, it is important for our providers to have the knowledge, resources, and tools to provide the best care to all our members.


Screening, brief intervention, and referral to treatment

SBIRT is a clinician’s tool for identifying unhealthy substance use behaviors and providing appropriate intervention for at risk patients.


Improving the patient experience

A series of online courses for providers and office staff that conveys practical strategies for implementing patient care and applying best practices.


Our full library of provider materials

Having trouble finding the resource you are looking for? Check out our full library of provider materials to locate exactly what you are trying to find.

Online training in Availity Essentials*

Wellpoint offers online training to assist you in caring for our enrollees with consideration of their personal language needs, thoughts, customs, beliefs, and values.

Accessing training within Availity Essentials

  1. Log in to the Availity Essentials  platform.
  2. From the Availity Essentials home page, select Payer Spaces from the top navigation.
  3. Select the Wellpoint health plan from the Payer Spaces menu.
  4. Select Access Your Custom Learning Center from the Applications tab.
  5. Complete your Profile if prompted.
  6. Choose from the available courses listed, search the catalogue, or navigate to specific courses using the Filters menu on the left side of the screen.

Availity Essentials training resources

Helpful training materials for understanding how to use Availity Essentials.

Provider tools & resources

Interested in becoming a provider in our network?

We look forward to working with you to provide quality services to our members.

Join Our Network