Training academy


Wellpoint offers an extensive library of training and continuing education opportunities. We will add presentations, videos, and other training documentation as they are available.

Our training resources are now easier to access with specific locations to find the exact learning materials unique to the topic you are looking for.

All topics

TRAINING RESOURCES

Resources to further every provider’s education

Home to all the training and onboarding resources that every provider—new or experienced—can use to further their education.

SCHEDULES AND REGISTRATION

Events to keep you up to date

Find upcoming webinars, training sessions, and other events to keep you up to date on available learning opportunities.

SERVING DIVERSE POPULATIONS

Tools to offer culturally competent care

To best serve our diverse populations, it is important for our providers to have the knowledge, resources, and tools to provide the best care to all our members.

SBIRT

Screening, brief intervention, and referral to treatment

SBIRT is a clinician’s tool for identifying unhealthy substance use behaviors and providing appropriate intervention for at risk patients.

CONTINUING MEDICAL EDUCATION

Improving the patient experience

A series of online courses for providers and office staff that conveys practical strategies for implementing patient care and applying best practices.

RESOURCE LIBRARY

Our full library of provider materials

Having trouble finding the resource you are looking for? Check out our full library of provider materials to locate exactly what you are trying to find.

Online training in Availity Essentials*

Wellpoint offers online training to assist you in caring for our enrollees with consideration of their personal language needs, thoughts, customs, beliefs, and values.

Availity Essentials training resources

Helpful training materials for understanding how to use Availity Essentials 
 

Provider Learning Hub

To access Availity User Guides, webinars, and additional training courses that go beyond Availity’s Custom Learning Center, visit the Provider Learning Hub.

Launch training

Accessing training within Availity Essentials

  1. Log in to the Availity Essentials  platform.
  2. From the Availity Essentials home page, select Payer Spaces from the top navigation.
  3. Select the Wellpoint health plan from the Payer Spaces menu.
  4. Select the Digital Solutions Learning Hub from the Applications tab.
  5. Complete your Profile if prompted.
  6. Choose from the available courses listed, search the catalogue, or navigate to specific courses using the Filters menu on the left side of the screen.

Provider tools & resources

Interested in becoming a provider in the Wellpoint network?

We look forward to working with you to provide quality service for our members.

Join our network