Behavioral health

Integrated health care

Wellpoint facilitates integrated physical and behavioral health services as a vital part of health care. Our mission is to address the physical and behavioral health care of members by offering a wide range of targeted interventions, education and enhanced access to care to ensure improved outcomes and quality of life for members. We work collaboratively with hospitals, group practices, independent behavioral health care providers, community organizations, government agencies, human service districts and other resources. This enables us to successfully meet the needs of members with behavioral health and substance use disorders as well as those with intellectual and developmental disabilities.

Behavioral Health Areas of Expertise Profile (BHAEP)

The BHAEP is designed to highlight your services, cultural preferences, race, languages spoken, and specialties to our members through the enhancement of our online provider directory. Your answers to the brief survey below will help our members find the right behavioral health provider to fit their unique needs. While extremely helpful in promoting your services, completion of the BHAEP does not affect your credentialing materials/status or provider contract. Because any representation of a clinical area of expertise is based on your self-disclosure and professional judgment, please only select those items that fall within the scope of your state-issued license and clinical experience.

Behavioral Health Reimbursement Policies

Access our library of Behavioral Health reimbursement policies to guide you in claims submissions for behavioral health services that could be available in a member’s benefit plan, addressing billable HCPCS or CPT^® codes, and more.

If you cannot find the policy information you are searching for, please check our Reimbursement Policies page for additional guidance.

Note: Determination of coverage under a member's plan does not necessarily ensure reimbursement. Industry practices are constantly changing, and Wellpoint reserves the right to review and revise these policies periodically.

Behavioral Health Reimbursement Policy Definitions (coming soon)

Behavioral Health Reimbursement Policy Disclaimer (coming soon)