Wellpoint offers an extensive library of training and continuing education opportunities. We will add presentations, videos and other training documentation as they become available.
Provider Pathways is a 24/7 educational resource that offers a foundation for doing business with Wellpoint. In order to launch the Provider Pathways Digital Orientation you must first complete a pre-course attestation.
The provider manual provides key administrative information, including the quality improvement program, the utilization management program, quality standards for participation, claims appeals, and reimbursement and administration policies.
Many of the tools you need — such as eligibility and benefits inquiries, claims submission, claims status inquiry, and authorizations — can be accessed from your Availity account. You can find instructions for locating and using these tools on the Learn about Availity page.
Wellpoint offers online training to assist you in caring for our members with consideration of their personal language needs, thoughts, customs, beliefs and values.
All contracted health care providers with Wellpoint should complete the online Cultural Competency Training.