For provider questions and claims issues:
7550 Teague Road
Hanover, MD 21076
Local phone number: 1-410-981-4000
Receive email from Wellpoint
Wellpoint is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email.
Email a Provider Experience associate
Did you know that most questions and issues can be resolved by using the Wellpoint provider self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with a Wellpoint associate from within the Availity Portal.
For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days.
Do you have questions for our Technical Support team? Call us for assistance at 1-833-707-0868.
Provider tools and resources
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