Our Condition Care program is based on a system of coordinated care management interventions and communications designed to help physicians and other healthcare professionals manage members with chronic conditions.
The mission of Condition Care program is to improve the health and quality of life for the members we serve. We do this by encouraging self-care efforts, coordinating healthcare education and providing interventions along the continuum of care.
Condition Care services include:
Who is eligible?
Members diagnosed with one or more of the conditions list below are eligible for Condition Care services:
To refer a member to the Condition Care, fill out our Condition Care Referral Form and email the completed form to Condition-Care-Provider-Referrals@wellpoint.com.
Email us at Condition-Care-Provider-Referrals@wellpoint.com anytime or call 1-888-830-4300, from 8:30 a.m. to 5:30 p.m. local time, Monday through Friday, to reach a Condition Care staff member. Confidential voicemail is available 24 hours a day.
You have additional rights and responsibilities including the right to: