Wellpoint Washington, Inc. offers an extensive library of training and continuing education opportunities. We will add presentations, videos and other training documentation as they are available.
Training and tutorials
- Provider coding education
- Medicare Advantage - Interactive Care Reviewer (ICR) FAQ
- Healthy Rewards Program
- Behavioral Health Data System
- Free Online Prevention and Early Intervention Resources
- Medicare Advantage BH ICR Training Presentation
- Medicare Advantage - Medicare Risk Adjustment Provider Documentation and Coding Guide
- Medication Precertification Tutorial
- Substance Use During Pregnancy and Plans of Safe Care (POSC)
The provider manual provides key administrative information, including the Quality Improvement program, the Utilization Management (UM) program, quality standards for participation, claims appeals, and reimbursement and administration policies.
Schedules and registration
Provider Pathways Digital Provider Orientation
Provider Pathways is a 24/7 educational resource that offers a foundation for doing business with Wellpoint.
In order to launch the Provider Pathways eLearning, please complete WA Provider Pathways registration.
Offered for any provider groups that would benefit from a live demonstration of Availity applications.
To register for a webinar, select the date and time hyperlink for a topic that interests you and fill out the registration questions:
- Participant’s name(s)
- Participant’s title/email address
- Practice name
- Group tax ID number
This training is offered for new or established institutional provider groups interested in an overview of how to bill and code form CMS-1450 and CMS-837 institutional claims. Institutional providers include hospitals, residential treatment centers, skilled nursing facilities, hospice organizations, critical access hospitals, etc.
Highlights of the training include:
- An overview of components to ensure accurate billing, such as type of bill, admission type, admission source and discharge status coding, and other key elements that can cause claim denials
- Health Care Authority billing guides and revenue codes
- Provider educational resources
HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA).
CAHPS is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
Learn about Availity
Many of the tools you need — eligibility and benefits inquiry, claims submission, claims status inquiry, and authorizations — can be accessed from your Availity* account. You can find instructions for locating and using these tools on the Learn about Availity page.
Screening, Brief Intervention, and Referral to Treatment (SBIRT)
A clinicians' tool for identifying risky behaviors and providing appropriate intervention.
Screening, brief intervention, and referral to treatment, commonly referred to as SBIRT, is an evidence-based, comprehensive, integrated approach to the delivery of early intervention and treatment services to people with substance misuse and those at risk of developing disorders.
The goal of SBIRT is to reduce and prevent related health consequences, disease, accidents, and injuries. Risky substance use is a health issue that often goes undetected; providers can help by incorporating this evidence-based tool that is demonstrated to be valid and reliable in identifying individuals with problem use or at risk for a substance use disorder (SUD).
If you wish to print SBIRT educational materials, please review the links to obtain a downloadable flier and brochure. For any further discussions regarding SBIRT, please contact your Provider Experience or Provider Relations consultant.