Behavioral health

Integrated health care

Wellpoint Washington, Inc. facilitates integrated physical and behavioral health services as a vital part of health care. Our mission is to address the physical and behavioral health needs of members by offering a wide range of targeted interventions, education and enhanced access to services to ensure improved outcomes and quality of life for members.

We work collaboratively with hospitals, group practices, independent behavioral health care providers, community, government agencies, human service districts and other resources. This enables Wellpoint to successfully meet the needs of members with mental health and substance use disorders as well as those with intellectual and developmental disabilities.

Children's mental health legislation

Legislation was passed strengthening language for children's mental health care access in SSB 5779, Section 4.

The bill requires that children receive treatment and appropriate care based on their assessed needs, regardless of whether the referral occurred through primary care, school-based services or another practitioner.

Wraparound with Intensive Services

Washington State Wraparound with Intensive Services (WISe) is a service delivery model designed to provide comprehensive behavioral health services to individuals 20 years of age or younger with complex behavioral health needs. Behavioral health agencies interested in adding WISe services to their contract should contact their provider network manager.

Behavioral Health Data Consolidation project

The Behavioral Health Data Consolidation (BHDC) project developed and implemented a combined behavioral health care model, ultimately incorporating integrated behavioral health and substance abuse data collection, storage, and supporting reporting functions into a database called the Behavioral Health Data System (BHDS).

Behavioral health supplemental data is a requirement by the Substance Abuse and Mental Health Services Administration (SAMHSA) as a part of the Block Grant funding the Health Care Authority (HCA) receives. Wellpoint is contracted with Carelon Behavioral Health to develop the platform and standardized format for submitting these data transactions.

For more information on BHDC please visit Carelon Behavioral Health or reference your provider manual .

*Carelon Behavioral Health is an independent company providing data transferring services on behalf of Wellpoint Washington, Inc.


Related pages

Additional resources

Applied Behavioral Analysis (ABA)


For access and more information on ABA therapy go to ABA therapy go to the Washington Sate Health Care Authority website .

Washington Recovery Help Line

Available 24/7 as a behavioral health resource.


Perinatal Psychiatry Line for Providers

Partnership Access Line (PAL) for Moms

Partnership Access Line (PAL) for Moms is a free state-funded program providing perinatal mental health consultation, recommendations and referrals for providers caring for pregnant or postpartum patients.

How does it work?

  • Call 877-725-4666 (PAL4MOM), available weekdays 9 a.m. - 5 p.m.
  • Complete a brief intake
  • Consult with a University of Washington (UW) perinatal psychiatrist (usually immediately, or within 1 business day)
  • Receive written documentation of recommendations and resources

What kind of questions can providers call about?

PAL will consult on any behavioral health-related questions for patients who are pregnant, in the first year postpartum, or who have pregnancy-related complications (e.g. pregnancy loss, infertility). Topics may include:

  • Depression, anxiety, other psychiatric disorders (e.g., bipolar disorder, post-traumatic stress disorder), substance use disorders, or co-occurring disorders
  • Pregnancy loss, complications, or difficult life events
  • Weighing risks and benefits of psychiatric medication
  • Non-medication treatments
  • Local resources and referrals
  • Guidance on implementing mental health screening at one’s workplace

Faculty members in the UW Department of Psychiatry and Behavioral Sciences with expertise in perinatal mental health will provide telephone consultation. For more information on perinatal psychiatry consultation please visit the Perinatal Consultation Line for Providers or utilize additional resources on this page.

Contact the UW Perinatal Consultation Line

Phone: 877-725-4666 (PAL4MOM)
Available weekdays from 9:00 a.m. to 5:00 p.m. local time.


UW Psychiatry Consultation Line (PCL)

Prescribing or non-prescribing health, mental health, or substance use care providers in Washington State may call to consult with PCL psychiatrists about their adult patients with mental health or substance use conditions for free at 877-927-7924. PCL psychiatrists can answer questions regarding mental health and substance use assessment, diagnostic clarification, and medication management. This is a no-cost service that is available 24/7 for prescribers and 8 a.m. to 5 p.m. Monday through Friday (excluding holidays) for non-prescribers.

Provider tools and resources

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