Joining our network is easy!

Why do we credential?

Credentials are evaluated according to criteria set forth in our policy to ensure the competency and conduct of the healthcare professionals serving members in our network.

Who do we credential?

We credential licensed healthcare professionals with whom the company intends to contract and market to our members. Our Program Summary includes a complete list of provider types we credential and those we do not.

Please note: Facilities (health delivery organizations) may also need to be credentialed before joining the network.

1. Register with CAQH (if you are not already registered). You may self-register by visiting proview.caqh.org. This is a secure and private website.

2. Authorize Wellpoint so we can access your credentialing information. If you are already registered with CAQH, you will need to give us permission to review your information.

3. If you need assistance, please review the Provider Reference Guide or call the CAQH Provider help line at 888-599-1771. Visit CAQH.org for more information on the council.

4. Review and update your application. Please ensure all sections of the application are complete and accurate.
 

Credentialing application requirements

A complete application includes:

• Your signature and application date.
• CAQH status of Initial Application Complete or Reattestation.
• Current license to practice in each state where services are provided.
• Education/training to support requested specialty(ies) (or documentation that provider will complete training within 60 days of application).
• Current hospital privilege information.
• Current DEA or CDS certificate in each state where services are provided.
• Explanations to questions on the application.
• Five years’ work history in month/year format.
• Current professional liability insurance.
• Applicant must also allow a site review within 30 days of our request, if applicable.

The credentialing process typically takes 45 days from the time the credentialing department receives your completed CAQH application.

Wellpoint recredentials network providers every three years. If your CAQH application is current and complete at that time, no additional effort on your part may be required. If CAQH is expired or missing information, we will contact you to update the information.

Non-response to recredentialing request

If you do not update CAQH or supply the required information for recredentialing by the due date, your application will be considered incomplete and will result in an administrative termination from the network.

Providers have the right to:

• Review the information submitted to support their credentialing application.
• Correct erroneous information.
• Receive the status of their credentialing or recredentialing application upon request.

For a complete list of your credentialing rights as a provider, please review the Practitioner Credentialing Rights. To review your application or correct submitted information, please email our credentialing team at: wlpcred@wellpoint.com.