Wellpoint facilitates integrated physical and behavioral health services as a vital part of healthcare. Our mission is to address the physical and behavioral health care of members by offering a wide range of targeted interventions, education and enhanced access to care to ensure improved outcomes and quality of life for members.
We work collaboratively with hospitals, group practices, independent behavioral healthcare providers, community, government agencies, human service districts and other resources. This enables Wellpoint to successfully meet the needs of members with mental health and substance use disorders as well as those with intellectual and developmental disabilities.
Behavioral health training
Behavioral health forms
Behavioral health prior authorization
Providers may request prior authorization for services by:
Using our preferred method online via Interactive Care Reviewer, which is accessed through the Availity Essentials .
Dedicated behavioral health fax lines:
Faxing precertification requests to our dedicated behavioral health fax lines:
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub
- Learn about Availity
- Precertification Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Member Eligibility & Pharmacy Overview
- Provider Manuals and Guides
- Training Academy
- Pharmacy Information
- Electronic Data Interchange (EDI)